Thank you very much for your continued support for IELTS.

We have received reports from some iPhone, iPad and Mac users that are having difficulties downloading the ‘Confirmation Notice’ from their My Page.
We believe this is caused due to the pop-up blocker setting in Safari.
If you have encountered this problem, please try disabling the pop-up blocker following the steps as listed below:

Open “Settings” > go to “Safari” > under the general Safari settings, touch the switch next to “Block Pop-ups” to OFF.

If you have any questions, please contact the respective IELTS test centres at:

IELT Tokyo Test Centre (Tokyo・Yokohama・Saitama・Sapporo・Sendai・Kanazawa・Matsumoto・Nagano・Shizuoka)
        03-3266-6852　　　jp500ielts@eiken.or.jp

IELTS Osaka Test Centre (Osaka・Kyoto・Kobe・Nagoya・Okayama・Fukuoka・Kumamoto)
       06-6455-6286　　　jp512ielts@eiken.or.jp

We apologise for the inconvenience and thank you for your understanding.

IELTS Office